The Cowboard

wow, just wow
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Author:  scotc [ Mon Apr 20, 2015 9:23 pm ]
Post subject:  wow, just wow

Need to go through this company called vitalcheck to get any documents from Pennsylvania in a timely manner (or so they claim). After two weeks of delays because they couldn't read a couple faxes, my birth certificate finally arrives. UPS even redirected it to work even though they aren't supposed to (supposedly). After they charged another $18 that I didn't check the box for for it to be sent UPS air.

Now I keep getting emails that I need to submit further documentation. I emailed and told them that I have my document in hand, they need to figure out what's going on at their end. I got another email telling me they need me to re-fax my ID with my signature on the same page.

Not sure I want to call and ream them a new one, or keep quiet and hope I save $38.

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